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FAQs

Questions about our e-bikes?
Look for the answer in our frequently asked questions!

All models in the Armony collection are available to buy exclusively from our official dealers. Click here to see the list of our resellers and find your nearest one!

All operating manuals for our e-bikes are included with the sale documentation. You can also find them online and download them free from our site, just click HERE 

Armony e-bikes are Made in Republic of San Marino, and ever-attentive to improving our quality standards, since 2019 our electric bikes have been completely assembled at our base in the Republic of San Marino.

The purchase of every Armony e-bike comes with 1 year of Groupama RCT insurance free of charge. The activation procedure is clearly provided on the Insurance and Warranty page of our site, just CLICK HERE

The purchase of every Armony e-bike comes with the passive GPS system free of charge which is activated through the MYuniquo app. The activation procedure is clearly provided on the Insurance and Warranty page of our site, just CLICK HERE 

For help and indications relating to the insurance and the passive GPS system, contact the Myuniquo support line on 0444 1454267

For the purchase or replacement of spare parts for your e-bike contact our official dealers directly.

To report malfunctions, for assistance with the vehicle or for repairs of Armony electric bikes, contact your official dealer directly, and with our support they will attend to your every need.

The e-bikes in our collection can only be bought through our official dealers. Our premises are not open to the public and we do not sell online. We favour selling in stores to guarantee assistance at every step of the purchase.

Armony pedal-assisted bikes have a maximum speed of 25 km/h in strict compliance with the law. Any modification to the maximum speed will result in the cancellation of the warranty and insurance cover included in the purchase of each model.

The electric motor and battery of an e-bike are suitably protected from rain and snow, therefore they can be used in these weather conditions

For the correct maintenance of the battery, even when your electric bike is off the road, one full charge is recommended every 30 days, regardless of the level of charge it holds. It is also recommended that you check tyre pressure so as to prevent deformation due to pressure loss.