{"id":15050,"date":"2026-11-13T09:44:32","date_gmt":"2026-11-13T09:44:32","guid":{"rendered":"https:\/\/www.armonybikes.com\/?page_id=15050"},"modified":"2026-11-13T14:38:44","modified_gmt":"2026-11-13T14:38:44","slug":"five-web-portal","status":"publish","type":"page","link":"https:\/\/www.armonybikes.com\/en\/five-web-portal\/","title":{"rendered":"FIVE ASSISTANCE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15050\" class=\"elementor elementor-15050 elementor-15025\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-502d1c5 elementor-section-stretched sc_layouts_hide_on_mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"502d1c5\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11f1324 sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"11f1324\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca0f87b animation_type_block sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"ca0f87b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FIVE WEB PORTAL<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49b9400 animation_type_block sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"49b9400\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ASSISTANCE AND QUALITY <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-5c60009 elementor-section-content-space-between elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"5c60009\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8786c34 sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"8786c34\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99ac277 animation_type_block sc_fly_static elementor-widget elementor-widget-image\" data-id=\"99ac277\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"1024\" height=\"1024\" src=\"https:\/\/www.armonybikes.com\/wp-content\/uploads\/2026\/11\/five-app-1024x1024.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.armonybikes.com\/wp-content\/uploads\/2026\/11\/five-app.jpg 1024w, https:\/\/www.armonybikes.com\/wp-content\/uploads\/2026\/11\/five-app-300x300.jpg 300w, https:\/\/www.armonybikes.com\/wp-content\/uploads\/2026\/11\/five-app-150x150.jpg 150w, https:\/\/www.armonybikes.com\/wp-content\/uploads\/2026\/11\/five-app-768x768.jpg 768w, https:\/\/www.armonybikes.com\/wp-content\/uploads\/2026\/11\/five-app-370x370.jpg 370w, https:\/\/www.armonybikes.com\/wp-content\/uploads\/2026\/11\/five-app-90x90.jpg 90w, https:\/\/www.armonybikes.com\/wp-content\/uploads\/2026\/11\/five-app-760x760.jpg 760w, https:\/\/www.armonybikes.com\/wp-content\/uploads\/2026\/11\/five-app-390x390.jpg 390w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1f1fb72 sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"1f1fb72\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd55769 sc_fly_tc sc-mobile_fly_static animation_type_block elementor-widget elementor-widget-heading\" data-id=\"fd55769\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FIVE web portal <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-508a0a3 sc-mobile_fly_static animation_type_block sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"508a0a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>FIVE presents the new web portal where dealers can search and purchase spare parts, request technical assistance and talk to FIVE experts.<br \/>Customer service is easy with the FIVE technical assistance. <br \/>On <a href=\"https:\/\/five-service.it\/\">www.five-service.it<\/a>, dealers always have all the information on e-bikes available directly online. Here are the main features of the service.<br \/><strong>SPARE PARTS<\/strong>: a B2B e-commerce service for spare parts that makes it easy to search for a spare part using category filters and the e-bike serial number. The list of compatible spare parts shows the price reserved for dealers, the recommended retail price and the availability.<br \/><strong>REQUEST FOR TECHNICAL ASSISTANCE<\/strong>: to open a help ticket and follow its progress (open, under management, closed). Whenever the status of the request is updated you receive a notification on your smartphone. The ticket is closed when the request is resolved or when the spare part is shipped (within 24 hours). In order to speed up the procedure, the sales invoice and the tests performed are requested, and it is possible to attach photos or videos of the problem.<br \/><strong>MANUALS<\/strong>: e-bike and display manuals are always available for download on computers or smartphones.<br \/><strong>MAINTENANCE<\/strong>: offers the possibility of registering e-bikes sold and checking the maintenance carried out.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FIVE WEB PORTAL ASSISTANCE AND QUALITY FIVE web portal FIVE presents the new web portal where dealers can search and purchase spare parts, request technical assistance and talk to FIVE experts. Customer service is easy with the FIVE technical assistance. On www.five-service.it, dealers always&hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.armonybikes.com\/en\/wp-json\/wp\/v2\/pages\/15050"}],"collection":[{"href":"https:\/\/www.armonybikes.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.armonybikes.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.armonybikes.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.armonybikes.com\/en\/wp-json\/wp\/v2\/comments?post=15050"}],"version-history":[{"count":5,"href":"https:\/\/www.armonybikes.com\/en\/wp-json\/wp\/v2\/pages\/15050\/revisions"}],"predecessor-version":[{"id":15124,"href":"https:\/\/www.armonybikes.com\/en\/wp-json\/wp\/v2\/pages\/15050\/revisions\/15124"}],"wp:attachment":[{"href":"https:\/\/www.armonybikes.com\/en\/wp-json\/wp\/v2\/media?parent=15050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}